Life Proof+ Plan
Below is a comprehensive list of coverages included in the 5-Year Life Proof+ plan.
Fabric, leather, vinyl upholstered:
- Any stain
- Ink pen, crayon or permanent marker up to 6” in length
- Rip, tear, and puncture
- Burn, singe, or heat mark
- Dye transfer
Wood and other hard surfaces:
- Any stain
- Ink pen, crayon or permanent marker up to 6” in length
- Scratch, gouge, chip, puncture, or dent that penetrates the surface to reveal the substrate beneath the finish
- Liquid mark or water ring
- Burn, singe, or heat mark
- Checking, cracking, bubbling, or peeling of the finish on hard surfaces
- Chipping or breakage of glass or mirror
- Dye transfer
- Fading caused by light or sun exposure
Area Rugs:
- Any stain
Additional coverage:
- Structural or operational failure of components such as cracking or breaking of wood frames, breakage of furniture legs, mechanisms, springs, motors, welds, bases, electrical components, and handles necessary to the operation of the item
- Breakdown of electric fireplace components, such as wiring, blower and flame motors, and control/circuit boards
- Seam and stitching separation from a single incident
- Broken zipper or button
Additional Coverage Plans
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![lawn chairs and fireplace outside]()
5-Year Outdoor Coverage
- Any stain
- Ink pen, crayon or permanent marker up to 6” in length
- Rip, tear, burn and accidental surface damages that penetrate the finish
- Breakage of frames, and mechanisms necessary for the proper functioning of the product, including table tops and umbrellas
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![adjustable base in bed frame]()
10-Year Adjustable Base Coverage
- Breakage of mechanisms including reclining mechanisms, lifting mechanisms, heating mechanisms and vibrating mechanisms
- Breakage of steel frames
- Breakage of welds
- Failure of integral electrical components including wiring, motors, and remote-control devices
- Damage or failure caused by power surges
- Junction box failure
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![massage chair]()
5-Year Massage Chair Coverage
- Any stain
- Ink pen, crayon or permanent marker up to 6” in length
- Rip, tear, and puncture
- Burn, singe, or heat mark
- Dye transfer
- Structural or operational failure of components such as cracking or breaking of wood frames, breakage of furniture legs, mechanisms, springs, motors, welds, bases, electrical components, and handles necessary to the operation of the item
Need to file a claim? It’s simple with our mobile app!
Review coverage details, file a claim 24/7, schedule your technician appointment, and receive status updates with the Slumberland Warranty Service mobile app. The app is available for download at the Apple App Store or on Google Play. Please note, you have 60 days from notice to report your incident/accident.
You can also file a claim using our claim portal at https://www.slumberlandwarrantyservice.com or
call (800) 482-7512 to speak with an agent.
Additional Information
Please note, this is not a cleaning contract, nor does it cover the following:
- Accumulation (a buildup of stains or multiple damages)
- Anything reported after 60 days of discovery
- Odors
- Loss of resiliency
- Damage caused by misuse (jumping or wrestling)
- Abuse
- Damage covered by a Homeowner’s Policy
- Using cleaning products not approved by the manufacturer or administrator
Please see Terms and Conditions for full details
Please read your Terms and Conditions for complete coverage details. In cases where there is a discrepancy between this document and the Terms and Conditions, the Terms and Conditions will govern.
All claims must be reported within 60 days of the incident. Some exclusions apply. See protection plan terms and conditions for details. You’ll receive a copy of your protection plan documents via the email address that you provided at the time of purchase. If you have any questions, please contact Uniters at (800) 482-7512.
If your furniture was delivered before January 1st, 2025, please contact ProtectAll at (877) 332-0647 or www.myProtectAll.com
Frequently Asked Questions
1. How do I file a claim?
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1. How do I file a claim?
+-You can file a claim on the mobile app, online at https://www.slumberlandwarrantyservice.com/ or call (800) 482-7512. The Slumberland Warranty Service mobile app is available for download at the Apple App Store and the Google Play store.
2. When does the protection plan coverage start?
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2. When does the protection plan coverage start?
+-Coverage begins on the day the furniture is delivered. If there are multiple deliveries under one order, the plan begins on the day the first item is delivered and continues for 5 years after that date.
3. What is accumulation?
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3. What is accumulation?
+-Accumulation means a buildup of multiple stains or damages that have occurred over time and have not been addressed and cannot be attributed to a single incident.
4. When will I receive my terms and conditions?
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4. When will I receive my terms and conditions?
+-You will receive a Welcome Letter and the Terms and Conditions after delivery via email.
5. What information is needed to start the claim process through the app?
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5. What information is needed to start the claim process through the app?
+-You will need to enter your last name, zip code, and phone number to set up an account and to start filing a claim.
6. Can I file multiple claims?
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6. Can I file multiple claims?
+-Yes, however each claim must be filed within 60 days of discovery. Coverage includes only one incident of pet damage, caused by beaks, paws, jaws and claws, regardless of how many items are on the order. Once that coverage is utilized, the single incident of pet damage coverage is no longer available under the protection plan, even if the damage is on a different item, or caused by a different pet.
7. What if I don’t have a protection plan or coverage under a manufacturer warranty, or need assistance with furnishings?
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7. What if I don’t have a protection plan or coverage under a manufacturer warranty, or need assistance with furnishings?
+-Furniture Solutions Network (FSN) has a Direct-to-Consumer program that may offer a solution for an out-of-pocket expense. You can reach out to FSN online at www.fnspro.com or call 877-844-1813.
